App Support

Contact

Include platform, OS version, app version, and reproduction steps where useful. Do not email private documents, identity documents, or passwords unless strictly necessary.

Delete local data

1. Delete documents from the PickMD library.
2. Delete exported Markdown, text, PDF, and images from Files, Downloads, Photos, or the recipient app.
3. On Android, clear storage in system App info to remove all local app data; on iOS, uninstall the app. Menu names vary by OS version.
4. System-backup or device-transfer copies are controlled by the platform or backup provider; current scope is [待核实].

PickMD has no account system, so there is no account to close and no fictitious account-deletion form.

Privacy complaints and rights requests

Email service@sparock.org with the subject “PickMD privacy request.” State the request type, platform, and enough information to locate any relevant data. A response will be provided within 15 days, or a reason will be given if the request cannot be fulfilled.

Common questions

Can I import after refusing clipboard access?

Yes. Use the file picker, open-in flow, or system share. The in-app clipboard setting path is [to be provided].

Why might reading a document use the network?

The document may contain remote images, and external links open third-party sites. Default loading and caching are [待核实].

Does uninstalling delete exported files?

Not necessarily. Copies in shared folders, Photos, or other apps must be deleted there.

How do I delete my account?

There is no PickMD account. Delete local documents, clear app data, or uninstall. Manage system backups separately in platform settings.